Privacy Policy
Last Updated: August 15, 2025
At Deck Builders Palmerston North, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you interact with our website at https://deckbuilderspalmerstonnorth.co.nz, contact us for quotes, or engage our decking services in Palmerston North and surrounding areas.
By using our website or submitting your information through our contact forms, you agree to the terms of this Privacy Policy. We are committed to transparency and responsible data handling practices while delivering high-quality deck construction, repairs, and outdoor living solutions.
1. Information We Collect
Deck Builders Palmerston North collects both personal and non-personal data to deliver tailored decking services and ensure optimal website performance.
Personal Information
You may voluntarily submit personal details when:
Filling out our contact or quote request forms
Calling or emailing us directly
Scheduling an on-site consultation
This may include:
Your full name
Email address and phone number
Project address or job site location
Specific information about your decking project or outdoor space requirements
Technical & Usage Data
When you visit Deck Builders Palmerston North, we may automatically collect non-identifiable data including:
IP address and general geolocation
Device and browser type
Pages visited, time spent, and click paths
Referring site or search engine query
This data helps us understand visitor behaviour, optimise our site, and improve your experience.
2. Cookies and Tracking Technologies
Deck Builders Palmerston North uses cookies and similar technologies to deliver a secure, smooth, and personalised online experience.
Types of Cookies:
Essential Cookies: Required for basic functions like navigation and form submissions.
Performance Cookies: Help us analyse site traffic and identify performance issues.
Functionality Cookies: Remember your preferences for future visits.
Marketing Cookies: (only with your consent) Used for remarketing or providing ads related to decking and outdoor living services.
You can manage your cookie preferences in your browser settings. Disabling cookies may affect certain site features.
3. How We Use Your Information
We use the information you provide for the following purposes:
Responding to quote requests or service inquiries
Scheduling consultations or site visits
Providing cost estimates for new decks, repairs, or renovations
Sending important project updates or promotional offers (if opted in)
Improving website performance and customer service
Complying with legal obligations under New Zealand law
Deck Builders Palmerston North will never sell or lease your personal data to third parties.
4. Information Sharing and Disclosure
We only share your data when necessary to deliver services or comply with legal requirements.
Trusted Service Providers
We may share information with verified third-party providers for purposes such as:
Web hosting and technical support
Form processing and secure database storage
Email and analytics tools like Google Analytics
These providers are bound by confidentiality agreements and may only use your data to assist Deck Builders Palmerston North.
Legal Compliance
We may disclose your data if required to:
Comply with New Zealand laws or government requests
Enforce our Terms and Conditions
Protect our rights, safety, or the safety of others
5. Your Privacy Rights
Under New Zealand privacy laws, you have the right to:
Access – Request a copy of the personal information we hold about you.
Correction – Ask for any inaccurate or outdated information to be updated.
Erasure – Request deletion of your personal information (subject to legal retention).
Objection – Object to or limit certain data processing activities, including promotional communications.
To exercise your rights, contact Deck Builders Palmerston North via our Contact Page. We aim to respond promptly and transparently.
6. Data Protection and Security
Deck Builders Palmerston North implements strong security measures to protect your personal data, including:
SSL encryption on all form submissions and website pages
Secure servers and firewalls
Access restrictions for internal personnel
Routine website audits and updates
While no system is entirely immune from threats, we work diligently to protect your data integrity.
7. External Website Links
Our website may contain links to third-party sites for informational purposes. Deck Builders Palmerston North is not responsible for their privacy practices, and we encourage you to review their policies before submitting any personal information.
8. Policy Updates
Deck Builders Palmerston North may revise this Privacy Policy as needed to reflect legal changes, new technologies, or updated business practices. Any revisions will be posted on this page with the updated effective date.
9. Contact Us
If you have questions, feedback, or concerns about this Privacy Policy or how your information is handled, please contact Deck Builders Palmerston North via our website at: https://deckbuilderspalmerstonnorth.co.nz/contact-us/
We value your trust and remain committed to protecting your privacy while delivering reliable, professional decking services.
